Some systems are experiencing issues

Current Issues

Tuesday 16th April 2019

Exchange Mail: Outlook Authentication Issues - moore267


Start Date: 2019-04-16 22:30:00
Updates & Comments

Currently, the Systems team is investigating authentication issues with Outlook. Currently, users are being repeatedly prompted for credentials and we are actively investigating. All mail is flowing normal at this time; this only affects client access. Outlook Web is functional as a workaround during this time.

Impact: End users with the Outlook client are having issues accessing email. ActiveSync is working as expected during this time.

Affected Applications: Microsoft Outlook

Monday 15th April 2019

Office365 Mail: Auth protocol change for Exchange Online - burgess67


Start Date: 2019-04-15 22:00:00
Updates & Comments

Exchange Online was updated to enable Modern Authentication (OAUTH2). The Office 365 client has picked up the configuration and is using OAUTH2. Please report any email authentication issues to the service desk.

Impact: change to authentication protocol.

Affected Applications: Email clients for Office 365.

Tuesday 9th April 2019

Internet Access: RCBI Internet Issues - maynar12


Start Date: 2019-04-09 00:30:00
Updates & Comments

RCBI is experiencing issues connecting to external internet resources.

Impact: High

Affected Applications: All internet based applications. Internal resources are available.

Scheduled Maintenance

Skype for Business Security CU

Sunday 21st April 2019 04:00 AM

Purpose: The March 2019 Skype for Business Security CU contains a security fix for a spoofing vulnerability. This CU will be applied with routine updates to the SfB environment.

Impact: -----

Affected: Skype for Business servers.

Posted On: Thursday 18th April 2019 11:04 AM

Disable the SSL offloading configuration for on-prem Exchange

Sunday 21st April 2019 07:00 AM

Purpose: Purpose: Disable the SSL offloading configuration for on-prem Exchange in order to prepare the environment to enable OAUTH/HMA between O365 and Exchange. This is a prerequisite for that. This is also an attempt to resolve a Free/Busy issue.

Impact: MEDIUM

Affected: OWA, MAPI

Impact: MAPI outage during implementation and troubleshooting. Momentary OWA outage when restarting services.

Affected: Outlook clients.

Posted On: Friday 19th April 2019 07:09 AM

Upgrade FluidFS Firmware to version 6.0.30

Sunday 28th April 2019 04:00 AM

Purpose: To resolve account lockout issues and NDMP backup issues

Impact: Shares may be disrupted for up to 30 seconds each occurrence

Affected: Departmental shares

Posted On: Tuesday 16th April 2019 01:38 PM