Some systems are experiencing issues

Current Issues

Thursday 18th July 2019

Updates & Comments

ITIC received reports that calls to some users are failing to go to voice mail. Upon investigating, we discovered the scope of the issue is isolated to Skype for Business on-premises accounts that have Exchange Online homed voice mail.

Impact: Partial Outage

Affected Applications: Skype for Business on-premises accounts with Exchange Online voice mail boxes

Sunday 21st April 2019

Exchange Mail: SSL Offloading for Exchange has been Disabled - burgess67


Start Date: 2019-04-21 12:00:00
Updates & Comments

The ITI Systems team has successfully disabled SSL Offloading on our load balancer and enabled SSL Bridging in an effort to resolve a few different issues including Free/Busy sharing from O365 to on-prem.

Please let the service desk know if you are experiencing any issues.

Impact: Email System

Affected Applications: Outlook Clients

Phone Service: Skype for Business Security CU Installed - burgess67

Partial Outage

Start Date: 2019-04-21 10:40:00
Updates & Comments

The ITI Systems team has applied the March Security CU to our Sykpe for Business environment.

Changes to versions were: SfB Core Components updated to 6.0.9319.544 from 6.0.9319.537 XMPP Translating Gateway Proxy updated to 6.0.9319.516 from 6.0.9319.0 SfB Web Application updated to 6.0.9319.544 from 6.0.9319.537

Please report any issues to the service desk.

Impact: -----

Affected Applications: -----

Monday 15th April 2019

Office365 Mail: Auth protocol change for Exchange Online - burgess67


Start Date: 2019-04-15 22:00:00
Updates & Comments

Exchange Online was updated to enable Modern Authentication (OAUTH2). The Office 365 client has picked up the configuration and is using OAUTH2. Please report any email authentication issues to the service desk.

Impact: change to authentication protocol.

Affected Applications: Email clients for Office 365.

Tuesday 9th April 2019

Internet Access: RCBI Internet Issues - maynar12


Start Date: 2019-04-09 00:30:00
Updates & Comments

RCBI is experiencing issues connecting to external internet resources.

Impact: High

Affected Applications: All internet based applications. Internal resources are available.

Scheduled Maintenance

No currently scheduled maintenance