Network (Wired Access)


This component is for network wired access.

Current Issues

There are no current issues.

Incident History

Wednesday 17th October 2018

Network (Wired Access): Marshall Health and SoM Network Issue - maynar12

Operational

Start Date: 2018-10-17 10:25:00
Updates & Comments

There are current power issues causing network connectivity issues as well. The generator did not start and our UPS batteries have been depleted.

Impact: High

Affected Applications: All networked services.

Tuesday 16th October 2018

Network (Wired Access): Drinko Library Second Floor Outage - slone22

Operational

Start Date: 2018-10-16 08:15:00
Updates & Comments

One switch in the cluster servicing the second floor of Drinko Library reloaded. Cause is still being investigated. During reload any devices connected to this switch would've been unable to access the internet. Due to this being the switch with the uplink all devices on second floor experienced an outage during reload.

Impact: Minor

Affected Applications: All wired devices connected to second floor switch cluster.

Thursday 11th October 2018

Network (Wired Access): Drinko Library Internet Outage - maynar12

Operational

Start Date: 2018-10-11 13:14:00
Updates & Comments

Between 1:14pm and 1:24pm this afternoon a complete internet outage was experienced in Drinko Library. Root cause is still being investigated. Switch was not accessibly remotely or via console.

Impact: All wired/wireless internet connectivity was unavailable.

Affected Applications: All.

A second incident occurred at around 8:45am on Friday Oct 12th, 2018. Logs will be gathered and and a support case opened with vendor. All internet services were restored at around 9:20am.

Sunday 30th September 2018

Network (Wired Access): MOVC Network Issues - maynar12

Operational

Start Date: 2018-09-30 19:00:00
Updates & Comments

We are seeing a switch failure at MOVC site. We have technicians on the way to that location

Impact: High

Affected Applications: All networked services at that location.

Friday 28th September 2018

Network (Wired Access): Corbly Hall Power Outage - martinda

Operational

Start Date: 2018-09-28 13:43:00
Updates & Comments

A city power outage brought down all communications (wired and wireless) in Corbly Hall.

Impact: All communications and network access were unavailable.

Affected Applications: All.

Tuesday 28th August 2018

Network (Wired Access): Old Main Network Partial Network Outage - maynar12

Operational

Start Date: 2018-08-28 17:30:00
Updates & Comments

We have received reports that some users in Old Main have been unable to gain network access. Specifically users in VLAN 11, phones continue to work and user PC's work if moved to a different VLAN.

Impact: High

Affected Applications: Applications running on the Intranet/internet.