Exchange Mail


Staff/Faculty Email

Current Issues

There are no current issues.

Incident History

Wednesday 14th November 2018

Exchange Mail: AOL.com and Yahoo.com email deferred - burgess67

Operational

Start Date: 2018-11-14 18:24:00
Updates & Comments

Due to several compromised accounts sending SPAM and phishing emails targeting unknown users at AOL and Yahoo, Marshall.edu has earned a bad sender reputation with Yahoo’s sender reputation service. This service forces all emails coming from marshall.edu to be deferred when sending emails to AOL.com and Yahoo.com. There is no way to request a delisting but Yahoo claims that “typically” the listing should only last for 4 hours unless there are continued reports. The Systems team will be closely monitoring our Exchange queues and will update the ITServiceStatus web site once the ban has lifted.

Impact: -----

Affected Applications: -----

Wednesday 17th January 2018

Exchange Mail: Exchange Receive Connectors Updated - burgess67

Operational

Start Date: 2018-01-17 15:36:00
Updates & Comments

In an effort to improve recipient verification on mass mailings coming in to the University email systems, the ITI Systems team has made modifications to our Barracuda_Recipient_Verification and Barracuda receive connectors in Exchange. These changes have eliminated the restrictions on the number of concurrent recipient verification requests. Please contact the service desk and report any undesired issues with email due to this change.

Tuesday 16th January 2018

Exchange Mail: PH Exchange Nodes offline - TEST - burgess67

Operational

Start Date: 2018-01-16 10:26:00
Updates & Comments

PH exchange servers not responding to ping.

ITIC unplugged the fiber again! Plugged it back in, service restored.