Exchange Mail


Staff/Faculty Email

Current Issues

There are no current issues.

Incident History

Thursday 21st February 2019

Exchange Mail: Exchange Email Slow - moore267

Operational

Start Date: 2019-02-21 13:36:00
Updates & Comments

ITI Systems has received reports that email delivery is slow for some users. We are rebooting an Exchange host which appears to be sluggish.

Impact: Users whose email is hosted on this system may experience slowness as the databases hosted on muexch05 are activated on other nodes during the reboot process.

Affected Applications: Exchange mail

Thursday 17th January 2019

Exchange Mail: Exchange Server Experiencing Issues - osborne73

Operational

Start Date: 2019-01-17 12:00:00
Updates & Comments

The RAID controller battery on MUEXCH04 failed.

Impact: None

Affected Applications: -----

Tuesday 15th January 2019

Exchange Mail: Exchange Server Failure - moore267

Operational

Start Date: 2019-01-15 09:50:00
Updates & Comments

A server hosting Exchange 2016 mailbox databases had a failure and rebooted. ITI Systems is investigating the cause of the failure.

Impact: Minimal impact. The mailbox databases failed over on surviving peers

Affected Applications: Exchange 2016

Wednesday 14th November 2018

Exchange Mail: AOL.com and Yahoo.com email deferred - burgess67

Operational

Start Date: 2018-11-14 18:24:00
Updates & Comments

Due to several compromised accounts sending SPAM and phishing emails targeting unknown users at AOL and Yahoo, Marshall.edu has earned a bad sender reputation with Yahoo’s sender reputation service. This service forces all emails coming from marshall.edu to be deferred when sending emails to AOL.com and Yahoo.com. There is no way to request a delisting but Yahoo claims that “typically” the listing should only last for 4 hours unless there are continued reports. The Systems team will be closely monitoring our Exchange queues and will update the ITServiceStatus web site once the ban has lifted.

Impact: -----

Affected Applications: -----

Wednesday 17th January 2018

Exchange Mail: Exchange Receive Connectors Updated - burgess67

Operational

Start Date: 2018-01-17 15:36:00
Updates & Comments

In an effort to improve recipient verification on mass mailings coming in to the University email systems, the ITI Systems team has made modifications to our Barracuda_Recipient_Verification and Barracuda receive connectors in Exchange. These changes have eliminated the restrictions on the number of concurrent recipient verification requests. Please contact the service desk and report any undesired issues with email due to this change.

Tuesday 16th January 2018

Exchange Mail: PH Exchange Nodes offline - TEST - burgess67

Operational

Start Date: 2018-01-16 10:26:00
Updates & Comments

PH exchange servers not responding to ping.

ITIC unplugged the fiber again! Plugged it back in, service restored.