Tickets 130407 and 130409 were opened with Lumos around 11 am. There have been several updates throughout the day. Here is the latest: "Our vendor advised the tickets are related to an issue they have impacting multiple circuits. They have a CO tech and their NOC working to restore the services. The tech also advised he spoke with someone on site and they advised the office is closed until 1/2/19. We will send more updates as we get them."
Impact: All telephony services for the Marshall Health Chapmanville and Logan locations.
Affected Applications: All telephony services for the Marshall Health Chapmanville and Logan locations.