ESX Host Failure Wednesday 27th March 2019 08:12 PM


ITI Systems has been notified that an ESX host located in the PH datacenter had failed. We are investigating. VMs located in the PH Cluster were failed over to the surviving host. Services were not disrupted.

Impact: LOW

Affected Applications: vSphere

ESX host is operating as expected with fix.

VMWare identified the netqueue balancer module as the source of the crash and provided a workaround to prevent this from reoccurring (https://kb.vmware.com/s/article/58874). We have applied the workaround and will monitor for 24 hours.

The ESX server was brought back online. Storage and network connectivity show as normal. The ESX host is not hosting any VMs at this time. We are reaching out to the vendor to ascertain a root cause.