ITI Systems was notified that message queues were backing up on muexch04. It was determined that due to low disk space muexch04 was rejecting mail submission. The remaining 7 exchange servers were processing mail as expected. If any messages were rejected or delayed they should be retried shortly. We have corrected the low disk space issue on muexch04 and queues are behaving as expected. We will continue to monitor for 24 hours.
Affected Applications: Exchange
MIcrosoft posted a service incident for Microsoft Teams. Users may be unable to access Microsoft Teams.
Impact: Users may be unable to access Microsoft Teams.
Affected Applications: Microsoft Teams
Per CR-105 ITI Systems is beginning the upgrade of the FS8600 device servicing departmental shares (MUNAS). Clients may experience slowness or loss of connectivity during the upgrade as the controllers reboot, upgrade, and rebalance.
Affected Applications: MUNAS
Microsoft posted an incident for OneDrive for Business. Users may be unable to render OneDrive for Business Classic UI pages.
Impact: Users may be unable to render OneDrive for Business Classic UI pages.
Affected Applications: OneDrive for Business
Microsoft posted an incident for SharePoint Online. Users may be unable to render SharePoint Online Classic UI pages.
Impact: Users may be unable to render SharePoint Online Classic UI pages.
Affected Applications: SharePoint Online
At roughly 5:05 PM on 28Jan2020, one of the redundant Lync Edge boxes failed with a bad network card. The Systems team is working on replacing the card and getting this node into operational status.
Impact: This is a redundant node so there is another one to handle the traffic. The other node will handle the load while this one is down.
Affected Applications: This affects incoming Skype for Business communications from outside the network.
ITI Systems was notified of a failed exchange server (muexch03). The server is rebooting. We are investigating the cause.
Affected Applications: Exchange Mail (on-prem), Calendar, UM