Past Incidents

Monday 30th September 2019

Internet Access: Unable to load www.microsoft.com - johnson146

Operational

Start Date: 2019-09-30 15:05:00
Updates & Comments

Unable to load www.microsoft.com

Impact: -----

Affected Applications: -----

Tuesday 24th September 2019

Exchange Mail: Email Flow Issue - brooksjas

Operational

Start Date: 2019-09-24 08:00:00
Updates & Comments

At 8:35, the Systems group discovered that mail flow was interrupted. This started at 8:00 AM. All mail that was interrupted was captured in a system mailbox. We are investigating the cause and means to redirect the messages to the intended recipients.

Impact: All mail that flowed through on-premises Exchange servers between 8:00 and 8:35 this morning.

Affected Applications: Exchange Servers, on-premises email

Monday 16th September 2019

Network (Wired Access): RCBI - Charleston and Bridgeport Network Connectivty - johnson146

Operational

Start Date: 2019-09-16 10:15:00
Updates & Comments

Resolved at 11:45. Swapped failing RAM.

Impact: Charleston and Bridgeport RCBI Offices lost phones and network connectivity

Affected Applications: -----